Freelance AI / ML Engineer · Madrid, Spain

AI chatbots, agents and document automation for businesses

I help freelancers and small and medium-sized companies in Spain and Europe automate routine work with AI: assistants that know your company, support agents and automatic processing of incoming documents.

Andrei Goponenko

Services

What I do, for whom, and in what format.

A business chatbot that knows your company

An AI assistant that works with your own data: databases, documents, internal guidelines and correspondence. Staff or customers ask in plain language and get an accurate answer with a link to the source, without digging through folders and email.

Examples

  • Assistant for employees on internal policies and procedures
  • Answers about sales and stock straight from your database
  • Onboarding helper for new employees

AI agents for call centres and customer support

The agent answers frequent questions, checks order or booking status and registers requests. Complex cases go to a human operator together with a short summary of the conversation. Faster replies, less load on your team, support 24/7.

Examples

  • First-line support on chat, website or messaging apps
  • Automatic sorting and routing of requests
  • Real-time suggestions for operators during calls

Automatic processing of incoming documents

The system reads documents, including scans and photos (OCR), and extracts what you need: names, dates, amounts, company details, deadlines and obligations. It analyses financial reports, recognises document types and sections, and writes short summaries. Data goes straight into your spreadsheets, CRM or accounting system, with no manual entry.

Examples

  • Invoices and delivery notes
  • Contract analysis
  • Financial report analysis
  • Sorting incoming email and requests

AI adoption consulting and project support

I help you see where AI will really pay off and where it won't: choosing the approach and tools, estimating time and budget, launching a pilot. After launch: maintenance, quality control, improvements and lower running costs.

Formats

  • One-off consultation
  • Audit of existing processes or AI solutions
  • Long-term technical support

Custom AI agents for your tasks

AI systems that do the work on their own: gather information from different sources, make decisions by set rules, work with your software and databases, and pass results to people or other systems. From architecture to launch, with quality checks, data protection and cost control.

Examples

  • An agent that prepares reports from several systems
  • Multi-step processes: request → check → paperwork → notification
  • Several agents working together on complex tasks

Who I work with: freelancers (autónomos) and small and medium-sized businesses in Spain and across Europe, in services, retail, legal, finance, insurance and manufacturing. Delivery: built into your existing systems or provided as an API. Remote, or on-site in Madrid.

About me

I'm an AI engineer based in Madrid, working as a freelancer (autónomo). I develop and deploy chatbots and AI agents that work with a company's own data, automate customer support, and process incoming documents automatically.

I have over 8 years of experience in machine learning and AI, on projects in legal tech, insurance, HR, media, the chemical industry and scientific software. I take solutions all the way to real use in production, not just a prototype, with quality checks, data protection and cost control, and I can deploy them on your own servers if needed.

You work with me directly: faster and more affordable than a large consultancy, with senior-level expertise.

8+years in AI/ML
6industries
AI agentsChatbots / RAGOCR & document AINLPPythonOpenAI & Anthropic APIsDockerAWS / AzureOn-premise

Selected experience

  • Quantistry (acquired by IQM) GermanySenior AI/ML Engineer · agentic systems for deep research and compound search on a chemistry simulation platform · 2025–2026
  • Clearlaw USAML Engineer · NLP core of an AI contract-review platform · 2018–2020, 2022–2025
  • Korn Ferry USAML Engineer · career recommendations and skill extraction from CVs · 2021–2022
  • Minnow USAML Engineer · catalogue matching for a streaming aggregator · 2021
  • Anagram USAML Engineer · predictive models for insurance billing · 2020–2021
  • Sibur Digital RussiaData Scientist · forecasting and optimisation for industrial plants · 2017–2018
  • EducationMEng in Electrical and Computer Engineering · Anhalt University of Applied Sciences (Germany)
    MSc in Instrument Engineering · Tomsk Polytechnic University (Russia)
    BSc in Metrology, Standardization and Certification · Tomsk Polytechnic University (Russia)

Contact

Tell me briefly about your project and I'll reply within one working day.

WhatsApp / Phone

+34 672 351 485

Languages

English · Spanish · Russian
Write me an email